A loose bracket is one that is no longer bonded to your tooth. It is usually still attached to the wire and can spin or move around. It this occurs, place some wax over the top of it to smooth it over. Use our contact email form to let us know of the situation, and […]
Help I need some more wax!
If you use the email form and request more wax we will send some out to you by post. If you can’t wait, you can often find it at the pharmacy, Priceline or Chemist Warehouse. In absolute dire circumstances, you could use cotton wool or even wax from a ‘Babybel’ cheese. Click to contact us […]
I have run out of elastics, can I get some more?
If you have been instructed to wear elastics by your orthodontist, you should continue to wear them. If you run out of elastics, note the name of the animal (ie: bear, kangaroo etc.) on the bag you have been given and simply use the contact form to let us know. We can then post some […]
What happens if I have lost an aligner?
If you have lost your current aligner, simply move forward to the next in the sequence and wear it for an extra week. If it was the last aligner you had, revert back to the previous one, this will at least act as your retainer until we can see you again. Please do NOT stop […]
I have lost or broken retainers, what should I do?
Removable Retainer When your braces were removed, you were given a removable retainer to wear, with specific instructions from your orthodontist. If you break your retainer during the time of practice closure, please continue to wear it if possible. If you happen to lose it, there is nothing we can do due to the imposed […]
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